FAQ - Medicated Tripping House

Do You Ship International?

No, we ship only within australia.

What is delivery insurance ?

We are proud to offer free delivery insurance in case you order amount is $200.00 or more. This means that in an unlikely event that any problems occur with your order, we will reship it for free and you will not have to bear any shipping fees or any other additional charges.
If your order amount is below $200, we provide delivery insurance at the cost of only $4.95.

Do i need to create an account to place an order ?

No, you need not to create an account to place an order with us.

How soon will my order be Shipped ?

All orders are shipped within one business day of being placed.

Do you guarantee delivery ?

Yes, we guarantees every customer the receipt of his or her order.

Can i have my order Shipped to a P.O. box Address?

Yes, our products can be delivered to P.O. boxes.

What should is do if I need to correct my shipping address?

Please contact us as soon as possible with the correct shipping information so that we can send your purchase to the correct location.

If I accidentally made an order can I get a refund?

If your order has not been been shipped, then we should be able to issue a refund, so please contact us as soon as possible if you wish to cancel your order. If your order has been shipped, then we cannot accept a return or issue a refund.